WeconnectU News

Here at RedRabbit, we know exactly how time-consuming and tedious maintenance management can be. That’s why we provide you with the tools to easily organise and track each maintenance ticket from logged to completed.

In our last post, we discussed the importance of being able to measure key performance indicators in Property Management businesses in order to effectively manage staff productivity and portfolio performance. We also went into some detail on which KPIs offer the most value from a business insights perspective, and how those insights can help business owners and portfolio managers hit their own targets while impressing the heck out of their communities, too.

The 4 core pillars of Rental Asset Management are Application Management, Lease Management, Account Management and Maintenance & Inspections Management. Application Management deals with finding a Tenant for a Rental Property and covers aspects such as of Listing and Application Processing. Lease Management deals with the facilitation and finalising of the Lease Agreement, Renewal Management and Exit Management. Account Management covers all aspects associated with Billing, processing of Payments Received and Managing of Defaults.

Question: Why do so many agencies think of this activity as one where you request a Credit Report from a Credit Bureau and if the Score is favorable with no Judgments or Defaults, the job is done.

Managing performance and service delivery is an essential part of getting the best out of any business, but in people-driven industries like Property Management, it can be a bit of a challenge.

Rental Agents are probably the least appreciated individual’s in the Real Estate industry. They are taken for granted and are doing a job that very few people want to do. If we do not take action to correct this wrong, these Super Humans may become extinct.

Legislation like the Sectional Titles Schemes Management Act and the Community Schemes Ombud Service Act may be a positive step for community schemes in general, but few would deny the additional complexities that they have added to the property manager’s role.

Let’s face it: the world of Property Management is nothing like it used to be. New legislation has not only heaped a number of additional responsibilities onto Property Managers’ plates, it’s also seriously upped the stakes when it comes to staying on top of sectional title management compliance.

You might have heard the term “Tenant Procurement” which is the term used in the industry for all the activities required to find a tenant for a landlord. In this article I want to take a look at the 8 most important things to discuss with any new Landlord during the “Landlord Procurement” process.

Customers are only willing to pay a price for a product or service if it matches their perceived value of that item. This phenomenon is one of the biggest challenges that property managers face today, particularly when it comes to managing sectional title and HOA communities.